Help & Troubleshooting
If you need assistance using EquityMultiple, we're here to help!
EquityMultiple is committed to providing the best possible experience for its users. We understand that sometimes you may need assistance with using our platform, and we want to ensure that you get the help you need.
Our team is dedicated to helping you with any issues or questions you may have while using EquityMultiple
How to Reach Us
If you encounter any issues while using EquityMultiple, please don't hesitate to reach out to us. We have several ways for you to contact our team and get the assistance you need.
For the fastest response, you can reach out to our team by utilizing our chat feature located on the bottom left-hand corner of the screen.
You may also reach us via phone or email. You can call our customer service line at +1 (646) 970-9857 or email us at help@equitymultiple.com.
Our team is available Monday-Friday from 9 AM – 6 PM Eastern Time. In the event that you need to reach us outside of our business hours, please allow extra time for response.
Help Center
You can also search for common help topics and solutions in our Help Center. Our Help Center is designed to provide you with the information you need to use EquityMultiple more effectively. You can access the Help Center by clicking on the "Help Center" button located on the top right-hand corner of your screen.
Thank you!
Thank you for using EquityMultiple! We are here to help you in any way we can.